Refund Policy

A refund request may be eligible when all of the following apply:

• The request is submitted within five calendar days of the original purchase.
• The request relates to a first-time purchase or an accidental duplicate charge.
• You provide the email address used for the account and the payment reference.

Refunds are generally not available for:

• Requests submitted more than five calendar days after purchase.
• Renewal charges where the subscription was not cancelled before renewal.
• Accounts suspended or terminated for misuse or a breach of our Terms of Service.
• Any period in which substantial Pro features or downloadable benefits were used.

Nothing in this policy limits any refund rights that cannot be excluded by law.

Email deepscreen.online@outlook.com with the subject “Refund request”. Include your account email, purchase date, payment reference and a brief reason for the request. Do not send card or bank-account details.

We will review the request against this policy and confirm the outcome by email. An approved refund is returned to the original payment method. The time it takes to appear depends on the payment provider and your bank.

Cancelling stops future renewals but does not automatically refund a completed payment. Unless a refund is approved, Pro access continues until the end of the paid billing period.

For refund questions, email deepscreen.online@outlook.com or call +91 72006 89491.